
So, the other day, at our
White Trash Mom site, I posted about how I got stuck on the company elevator. Many of you made me promise to let you know how that turned out.
So, for my entire 2 hour and 25 minute journey, I had no cell phone service, other than for one brief pocket of time when I had Digital Roam and "one bar". For some unknown reason, good ol' Sprint (the home town favorite, whose international corporate headquarters is located less than 2 miles from my building...) gave me this weird message that I no longer had roam coverage. We've had it free in our package for years. Instead, it asked me if I would like to place a chargeable call while on Digital Roam? Having been stuck for well over an hour at this point, I replied, "Yes, (dammit!)." I quickly dialed my front desk to see if I could get a status report on the work that was being done on the elevator (which, apparently, wasn't being done, I found out later...). Well, I could hear our receptionist answer the phone, then a Sprint automated message ask if the receiving end would accept the charges for an emergency call from me. I couldn't hear the response from the other end, but then the automated message came back on and told me that the receiving party wouldn't accept the charges. Incredulous, I tried again with the same result. You have got to be kidding me! I was beside myself! Come to find out later, there was no way for our switchboard to receive such a call. Swell.
Next, I called my Big Strong Man, but his phone went to voice mail, so again, no connection. And then, my signal cut out again to no service. Agggghhhhh!
I went back to doing the little work that I had with me to do. I ate some more of the candy from my daughter's "guess how much candy is in the jar" winnings.
And when it had gotten to be two hours since I originally pressed the red elevator emergency button, I decided that I would press that darn button again. Why I waited that long, I will never know. How God gave me that much patience on that particular morning is a mystery even to me. So, I pressed the button again. And here's where this story got very disturbing.
Elevator Emergency: Elevator Emergency. Do you have any emergency?
Balanced Babe: Uh, yes. I've been stuck on this elevator for over two hours now. I'm just checking to see if you can give me a status report on how things are going with getting this thing fixed.
EE: Oh. OK. You say you're stuck?
BB: (beginning to sense that something is amiss...) Yesssss...can you give me an idea of when I can expect to be out of here?
EE: Um, hold on ma'am, and I will check.
And then, silence. I went about my business, and after a few minutes I realized that the woman was not coming back. I had been disconnected by an emergency response service! How smart! How very clever!
I pressed that darn button again so fast, you'd have been proud of me this time.
EE: Elevator Emergency. Do you have an emergency?
BB: (No, this is a crank call...geez...) Yes! You hung up on me. Do you remember me?
EE: Ma'am?
BB: I was just on the line with you, and you never came back (sounding like a paranoid maniac...)
EE: Ma'am, do you have an elevator emergency?
BB: (OMG, I'm going to slay this woman...) Yes, I have an emergency. I've been stuck on this elevator for well over two hours. I was just on the line with you. You told me to hold on, and you never came back.
EE: OK, ma'am. You see, these lines time out after a while. I didn't really hang up on you.
BB: Well, that's no good, is it?!?!
EE: (realizing that she's dealing with a crazed maniac...) Ma'am, I'll stay on the line with you and check this out, OK? Do you have a medical emergency?
BB: (now feeling like an idiot) No. I've just been stuck on this elevator for 2 hours and want to know when you're going to be getting me off.
EE: OK, just wait there with me while I check, ma'am.
BB: I'm not going anywhere.
EE: (stifling a giggle) Yes, ma'am.
I could hear her in the background, then, checking on the status. When she came back, her voice was audibly different. She sounded a little scared...
EE: Ma'am?
BB: Yes. I'm still here.
EE: Ma'am, we'll be sending someone right out...
BB: Excuse me?
EE: We're sending someone right out. They'll be there in 10 minutes or less. Just hang tight, ma'am.
I was dumbfounded. Where had they been for the last 2 freaking hours? I had been waiting so patiently. Like a good little Catholic schoolgirl...You have got to be kidding me!
Long story shorter, it turned out that the firt time I called, the elevator company came out, checked the wrong elevator (in our bank of three), found nothing wrong with it...and LEFT! I can't even believe it still. So, I -- like an idiot, apparently -- sat there patiently waiting for them to fix it when they weren't even in my building. Moments after my 3rd call to the EE, I heard my name being called up the elevator shaft by someone from my company. They were nicely telling me that the EE people were on their way. When I got off, about 15 minutes later, the folks from my company were shocked to learn that I had been stuck, not 15 minutes, but almost 2 1/2 hours. I had been a no-show on an important call with the state and a client. Talk about the "dog eating your homework"! What an excuse. You can't make this stuff up, people!
All in a day's work! I'm just happy I didn't fall down the shaft. And our building's leasing agent did send me the pretty flowers pictured above!
Balanced Babe